An incident report needs to be filed against Media's Incident Reporting Website - Public Stuff

Back in 2014 Media borough launched an effort called Public Stuff to assist residents and businesses with submitting incidents that needed the attention of the borough.  Typically, these dealt with overgrown trees, street light issues, dangerous conditions and environmental issues.  The concept had great promise and is used successfully by many muncipalities.

Unfortunately, Media Borough never took the time to adequately explain their Public Stuff incident management service on any level.  Those who did submit issues have seen them sit for months before anything was even addressed.  The concept of the tool is to provide efficient communication and status updates of issues being worked on.  It's not clear if the borough wasn't properly trained or if the service faltered due to lack of resources to manage it.

Sadly, the service found at www.publicstuff.com with a section dedicated to Media, PA, is useless. Despite the month-long delays in acknowledging the issues, some have been flat-out closed without being fixed.